Refund and Return Policy

Are items eligible for returns or exchange?

Our perfume is classified as objects of personal care and therefore do not eligible for return or exchange after being distributed once. We request customers to carefully review the product details before ordering.

What should I do if I get damaged, defective or wrong product?

If your order is damaged, defective, or wrong, please contact us within 24 hours of receiving the package.

To process your request, please email us with info@houseofampm.in

 An unboxing video (compulsory)

Products and clear photos of external packaging

Your order number and contact details

Once verified, we will start a replacement or provide store credit as implementation.

What if my online payment fails but the amount is debuted?

In case of a failed transaction where the amount has been deducted from your bank account, the refund will be automatically processed in the original source account within 7 working days.

Important Note:

No returns or exchanges are accepted for reasons such as fragrance preference, packaging style, or change of mind.

Claims will not be processed without proper proof (unboxing videos and images).

The requests made 24 hours after delivery are not eligible.